All products need to be approved for return and have a Return Authorization # (RA) issued by EMT

Books: Requires a return authorization and product receipt within (30) thirty days of purchase.

Courses: Up to 3 days from purchase, Full refund. Prior to 1st live lecture, Refund, minus $250. Between 1-3 days of 1st live lecture, Refund, minus $450. Between 4-30 days of 1st live lecture, No refund.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products identified as "non-returnable" on your invoice.

• eTextbooks

• Downloadable products.

• Non-activated or activated FE Prep online products.

• FE Prep University access is purchased by a student or a University Administrator.

• Products not in resalable condition (EMT defines a resalable product as any product free of stickers, labels, markings, and other damage. EMT is not responsible for damage incurred on returns during transit.)

• Any products on EMT Special Orders.

• Any discounted products or courses.

All refunds are issued to the original method of payment. Shipping and administrative fees are not refundable.

• Physical product returns are inspected upon arrival at our warehouse facility. You can expect your refund within (30) days of the date we receive the return at our warehouse facility.

• Virtual product returns will be refunded within one (1) week from the date the return authorization is issued.

• Partial Package returns will result in forfeiture of any package discounts. The remaining products not returned will be adjusted to the full published PPI website price at the time of the return request, and deducted from the refund.